Managed Business Solutions
Your business network, managed as one solution.
For businesses that do not want to manage connectivity, firewalls, Wi-Fi, voice and multiple service providers separately, ISP COZA can combine the essential components into one managed business solution.
Managed Business Solutions built around your requirements.
This is the broadest Business offering and should be positioned around simplicity, accountability and good technical design. We start with the outcome the business needs, then bring together the right connectivity, equipment and managed services rather than selling isolated products.
WHAT WE CAN PROVIDE
- Primary business fibre or wireless connectivity.
- Secondary / backup internet connectivity.
- Automatic WAN failover and multi-link design.
- Managed firewalls and secure site connectivity.
- Managed business Wi-Fi.
- VoIP / hosted PBX services.
- Web, VPS and application hosting requirements.
- Multi-site and branch connectivity.
- Network monitoring and service visibility.
- Router, switch and network configuration management where included.
- Provider and carrier coordination.
- New-site connectivity planning and rollout support.
- Ongoing review as bandwidth, users and business requirements change.
BUSINESS BENEFITS
- One team with visibility across the services that keep the business connected.
- Reduced finger-pointing between separate connectivity, firewall and voice providers.
- Better resilience because primary and backup services are designed together.
- A more consistent technology standard across multiple sites.
- Simpler expansion when new branches, users or services are added.
- Managed monitoring and support options instead of purely reactive break-fix assistance.
HOW WE APPROACH IT
- Discovery: understand sites, users, applications, current providers, pain points and business priorities.
- Design: map the required connectivity, resilience, security, Wi-Fi, voice and hosting components.
- Proposal: provide a phased or complete solution with clear responsibilities.
- Implementation: coordinate links, equipment, configuration, migration and testing.
- Management: monitor and support the agreed environment under the selected managed-service scope.
- Review: revisit the environment as the business grows or service requirements change.
Frequently asked questions
What is included in a managed business solution?
It is built around the customer’s requirements. A solution may include only connectivity and firewall management, or it may extend to backup links, Wi-Fi, VoIP, hosting, monitoring and multi-site support.
Do we have to move every service at once?
No. The environment can be migrated in stages. In many cases it is better to prioritise the biggest risk or operational issue first and then bring additional services under the managed solution over time.
Can you manage multiple branches?
Yes. Multi-site environments are a strong fit for a managed approach because common standards, secure connectivity, monitoring and support can be designed across the group.
Can you work with some of our existing providers?
Yes, where practical. A managed solution does not always require replacing every existing service. We can identify what should remain, what should be changed and where responsibilities need to be clearly defined.